Category

Blog Post

Jun 26
Service Scouts offers Blue Ribbon Customer Service Training, Analysis and Consulting along with Mystery Shopping to improve customer experience.

DID YOU KNOW?

By Blog Post No Comments

Service Scouts is a licensed private investigation firm expanding mystery shopping, business consulting and training services into Nevada and offering background checks, pre-employment
screening, employee fraud investigation and more. Learn more about how Service Scouts
can help protect your company with our new Private Investigation services. NV License # 2604

PRIVATE INVESTIGATION SERVICES

Background Checks Service Scouts can perform background checks and asset searches. Certified with the FCRA, our detectives are experts in conducting thorough background checks. Our recovered data provides employers with critical information that can be used when choosing to hire, partner, or collaborate with another individual in any capacity.

Pre-employment Screening Although most businesses have high standards, they are also challenged by limited resources and frequently need to move quickly when the time comes to make a hire, yet each applicant and employee adds business and security risk. Fortunately, Service Scouts can perform pre-employment screening on applicants and employees is an effective way to discover potential issues that could affect your business.

Employee Fraud Investigation Statistics prove a typical organization loses five percent of its revenues to fraud each year. Small businesses are the most susceptible to theft due to lack of effective internal controls. Service Scouts can investigate and analyze suspicious employee activities.

NEVADA MYSTERY SHOPPING

In most states, there is no special training or licensing for providing mystery shopping services. However, that is not true for the State of Nevada. Service Scouts has obtained a Nevada

Private Investigator license so that they can provide mystery shopping services in Nevada.

Jun 25

Are Safety and Security Critical at Your Venue?

By Blog Post No Comments

Is Safety & Security critical at your venue?

Service Scouts announces our new Security Intrusion Red Team Program.

Along with our thorough Private Investigator services (Lic #2604), our scouts are now trained to report on security and safety at your event or venue. Backed by the credentials of our PI license, we are excited to offer you a full security suite in addition to our Guest Experience assessments.

Similar in cost to our Guest Experience assessment, our new Security Intrusion Red Team assessments can be combined with your current reporting or produced separately. Each survey will be customized to your building features and will include a narrative and photos of the employee/subject areas evaluated.

Samples of Security Intrusion Red Team assessments could include:

  • Credential Checks Scouts use invalid credentials to try to access points such as front of house, back of house, clubs, suites, perimeter.
  • Contraband Checks Scouts attempt to bring items such as Laser pointers, Knives, Pepper Spray, Wrapped Gifts, etc into the venue.
  • Vital Infrastructure Checks Scouts test accessibility of areas such as HVAC, IT or Mechanical rooms.

Our Security Assessment team is ready to start immediately. Contact Jim Smith today.

Feb 19

Feb 2019: Security Intrusion Red Team

By Blog Post, Monthly Announcement

Is Safety & Security critical at your venue?

Service Scouts announces our new Security Intrusion Red Team Program.

Along with our thorough Private Investigator services (Lic #2604), our scouts are now trained to report on security and safety at your event or venue. Backed by the credentials of our PI license, we are excited to offer you a full security suite in addition to our Guest Experience assessments.

Similar in cost to our Guest Experience assessment, our new Security Intrusion Red Team assessments can be combined with your current reporting or produced separately. Each survey will be customized to your building features and will include a narrative and photos of the employee/subject areas evaluated.

Samples of Security Intrusion Red Team assessments could include:

  • Credential Checks Scouts use invalid credentials to try to access points such as front of house, back of house, clubs, suites, perimeter.
  • Contraband Checks Scouts attempt to bring items such as Laser pointers, Knives, Pepper Spray, Wrapped Gifts, etc into the venue.
  • Vital Infrastructure Checks Scouts test accessibility of areas such as HVAC, IT or Mechanical rooms.

Our Security Assessment team is ready to start immediately. Contact Jim Smith today.