Service Scouts is proud to be large enough to serve you yet small enough to appreciate you. No matter the size of your company, we are honored to help you improve your service on all levels.
Become a Scout.
Service Scouts offers the most unique mystery shopping experiences around. Get paid to attend sports and entertainment events, movies, restaurants, retail, automotive and more! Help us raise the customer experience service bar across the US.
Much more than mystery shopping, Service Scouting allows you a unique perspective of your customer care in action.Learn More
Our Service Training program launched with the goal of creating World Class Service while providing a measuring tool for results.Learn More
Service Scouts offers background checks, pre-employment screening, employee fraud investigation, and more. NV License #2604Learn More
Utilize the tools and reporting to effectively and objectively measure how successful your customer care program is.Learn More
Our distinct ability to assess your business through your customers’ eyes allows us to guide you to World Class Customer Care.Learn More
Service Scouts can help you develop and implement an affordable Rewards program that will motivate your entire company.Learn More
Security Intrusion Red Team Program
Along with our thorough Private Investigator services (Lic #2604), our scouts are now trained to report on security and safety at your event or venue.Learn More
Congratulations to the San Francisco Giants who have been ranked #1 in customer service and fan experience by ESPN for the 2nd year in a row and the #1 Ballpark by Forbes. We are proud and honored to have partnered with the Giants since 2000. Service Scouts currently serves 7 of the top 10 of 122 sports franchises in the U.S.Read the Forbes Story
Rewarding Exceptional Service since 1996.
Since 1996, Service Scouts has been the nation’s premiere mystery shopping and service improvement consulting company. We partner with our clients to develop service and operations solutions incorporating best practices, measuring expectations, realigning service drivers, motivating management, and employees to create an energy your patrons will feel, appreciate, and value.