Executing Service Excellence After COVID-19

Executing Service Excellence After COVID-19

May 21, 2020 3:00 pm

The format will feature at least four of these panelists at each of the sessions; and a moderator will provide data, insights, and address key questions facing the sports and entertainment service industry.

Featured Panelists:

Allie MacLeod, Market Intelligence, Vinik Sports Group

Anthony Mozzicato, Director Guest Experience, Hard Rock Stadium, Miami Dolphins, Miami Hurricanes, Miami Open, & Super Bowl 54

Blake Anderson, President, Larry H. Miller Companies

Jim Smith, President & Founder, Service Scouts, Inc.

JP Paul, Vice President Corporate Development & Guest Experience, Minnesota Vikings & US Bank Stadium

Mary Milne, SVP Vinik Sports Group, Tampa Bay Lightning, Amalie Arena & Yuengling Center

Philip Hastings, Vice President Event Services, Golden State Warriors & Chase Center


Susan Danielik, Director of Premium and Guest Services, Vinik Sports Group