Are your employees connecting
& creating magical customer experiences?
Are you consistently
measuring what you train?
Do you have Signature Service
in all areas of your operations?
Are you recognizing &
rewarding exceptional service?
Service Scouts is proud to be large enough to serve you yet small enough to appreciate you. No matter the size of your company, we are honored to help you improve your service on all levels.
Become a Scout.
Service Scouts offers the most unique mystery shopping experiences around. Get paid to attend sports and entertainment events, movies, restaurants, retail, automotive and more! Help us raise the customer experience service bar across the US.
Congratulations to the San Francisco Giants who have been ranked #1 in customer service and fan experience by ESPN for the 2nd year in a row and the #1 Ballpark by Forbes. We are proud and honored to have partnered with the Giants since 2000. Service Scouts currently serves 7 of the top 10 of 122 sports franchises in the U.S.
Rewarding Exceptional Service since 1996.
Since 1996, Service Scouts has been the nation’s premiere mystery shopping and service improvement consulting company. We partner with our clients to develop service and operations solutions incorporating best practices, measuring expectations, realigning service drivers, motivating management, and employees to create an energy your patrons will feel, appreciate, and value.