Alex started as a scout with us in 2006, then took a 13 year break. This year she started scouting again, and has completed nine events in the last two months! She maintains a 7.7 rating and we appreciate how she’s always willing to help out when needed. Most recently, she went above and beyond during one of her evaluations. She made multiple phone calls and visited the location as many times as it took to carry out the full customer experience. This was a situation that we hadn’t encountered before, and Alex stuck with us every step and kept us informed in order to get the client the best information possible. Thank you, Alex!
Is Safety & Security critical at your venue?
Service Scouts announces our new Security Intrusion Red Team Program.
Along with our thorough Private Investigator services (Lic #2604), our scouts are now trained to report on security and safety at your event or venue. Backed by the credentials of our PI license, we are excited to offer you a full security suite in addition to our Guest Experience assessments.
Similar in cost to our Guest Experience assessment, our new Security Intrusion Red Team assessments can be combined with your current reporting or produced separately. Each survey will be customized to your building features and will include a narrative and photos of the employee/subject areas evaluated.
Samples of Security Intrusion Red Team assessments could include:
- Credential Checks Scouts use invalid credentials to try to access points such as front of house, back of house, clubs, suites, perimeter.
- Contraband Checks Scouts attempt to bring items such as Laser pointers, Knives, Pepper Spray, Wrapped Gifts, etc into the venue.
- Vital Infrastructure Checks Scouts test accessibility of areas such as HVAC, IT or Mechanical rooms.
Our Security Assessment team is ready to start immediately. Contact Jim Smith today.